用英语进行电话服务要注意什么?
日期:2010-04-30
3.当负责的工作人员不在时,可以回答:
I am afraid Mr. Lin is out at the moment. He should be back around 5 p.m.
不好意思,林先生现在外出。他应该会在下午5点左右回来。
I am afraid Mr. Hao is on another line. Could you hold the line, please?
不好意思,郝先生正在接电话。请您稍等一下好吗?
I'll tell him to call you back when he returns.他回来时,我会请他回电。
May I have your name and phone number, please? 请告诉我您的名字和电话好吗?
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I am afraid Mr. Lin is out at the moment. He should be back around 5 p.m.
不好意思,林先生现在外出。他应该会在下午5点左右回来。
I am afraid Mr. Hao is on another line. Could you hold the line, please?
不好意思,郝先生正在接电话。请您稍等一下好吗?
I'll tell him to call you back when he returns.他回来时,我会请他回电。
May I have your name and phone number, please? 请告诉我您的名字和电话好吗?
3/4 首页 上一页 1 2 3 4 下一页 尾页